Bank of Canada has sent this message to many correspondents:


As we all do our part to try and limit the spread of COVID-19, more businesses are choosing not to accept cash to limit potential exposure.

The Bank recognizes that these measures are being taken with the safety and well-being of both staff and consumers in mind. We all need to be doing what we can to reduce the risks.

You may not be aware that refusing cash purchases outright will put undue burden on the people who depend on cash and have limited payment options. In these trying times, we sincerely hope that as business leaders you will provide Canadians with the goods and services they need – now is not the time to turn them away.

It’s important to keep in mind that the risks posed from handling cash are no greater than those posed by touching other common surfaces like doorknobs, kitchen counters, handrails, etc. Front-line staff handling cash should follow the public health guidelines on COVID-19 and wash their hands often, as they would do for other activities.

Please consider sharing this message with your staff and/or members.

Thank you,

The Bank of Canada

Read the press release issued March 18, 2020.

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